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  Support  

Our Support solutions are designed to exceed the recurring IT support needs of clients. The service is based on the premise that regularly scheduled maintenance of systems and networks will substantially and proactively reduce exposure to many of the common problems experienced in IT environments due to neglect or the maladies encountered from using the Internet. Our consultants also provide services in a way that aligns with a client’s current processes but introduces IT best practices that can make existing procedures more effective. Zetta Pros LLC takes responsibility for ensuring its clients’ networks and systems environments are current with up-to-date software revision, patches, and service packs. 

Proactive Service maintenance includes but is not limited to:

  • Review of server logs, disk capacities, and general health of servers
  • Application of patches and service packs
  • Review of application log files
  • Installation of recommended patches, service packs, and maintenance updates
  • Review status of network components and logs
  • Tuning of network and system components as necessary
  • Validation of backups, strategy, and assurance of restore capability




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